QUESTIONS


 

ANSWERS


Why use Fortress Security for your security needs?

Fortress Security will offer unsurpassed customer service in all areas we are involved in. We will always provide clients with the highest level of customized, effective and professional security services. We are dedicated to the operation of a safe and secure business environment. We strive to provide unsurpassed operational excellence. We are committed to defining new levels of quality and competence to positively shape our market. We wish to surpass our competitors in quality, innovation and value.

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How Can Fortress Add Value to our Organization?

Fortress Security can assist in your day to day operations, in addition, our extensive supervisory and support structure – including Client Service Managers, Field Managers, Zone Supervisors, Mobile Supervisors, Site and Shift Supervisors – ensures that our clients enjoy quality service from an integrated team of the industry’s top security professionals. Our Toronto Security Guards serve hospitals, college campuses, office & commercial buildings, shopping malls, hotels & residential high-rises, governments. We also provide special event security and a full range of mobile patrol services within the Greater Toronto Area. If you are seeking the most reputable provider of security solutions in the GTA, we have got you covered. Contact us today to learn more about our value proposition.

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Will Fortress keep my property and people safe?

Fortress security can protect your property, assets and employees from threats of all kinds. Our security guards help prevent theft, vandalism, accidents, floods, fires, equipment failures, and more. We provide relief for your business-related worries and headaches. We can provide guards for short-term or long-term coverage; indoors or outdoors; any time of day or night; in populated areas or remote locations; for businesses, construction sites, private functions, and more.

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Will Fortress work with our existing policies and culture?

Fortress security will defend your company’s initiatives and support your programs that will be reflected in your culture and eventually overall profitability. Whatever the operational need we can provide a tailored service specifically for your company. All of our security related services are conditioned, restricted and governed by the Ministry of Community Safety and Correctional Services based on the provisions detailed in the Private Security & Investigative Services Act (PSISA) and as otherwise may be determined by the Ministry

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What different areas does Fortress Security specialize in?

  • Valuable merchandise pick up/drop off services
  • Cash delivery & change order delivery services
  • Uniformed security guard services
  • Mobile response patrol service
  • Residential/Commercial Alarm monitoring & response services
  • Plain clothed security services
  • Close quarter protection services
  • Executive transportation & protection services
  • Special events/ Crowd control services

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What types of training programs does Fortress Security provide?

Fortress Security provides continuous training to ensure all Guards stay current and qualified in order to provide safe and effective service to our client and to the general public. Our training programs consist of on-going professional development, job-specific training, and skill development training.

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What are the requirements to be a security officer?

To be a security officer, you must: Be 18 years of age or older, Obtain/be in possession a security license in the province where you will be working, Speak the official language of that province. Three things that are standard across the board for obtaining a Security Guard/Private Investigator are license are:

  • Have a clear criminal reference check
  • Being a minimum of 18 in most provinces
  • Being Bondable.

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How do I obtain a security license?

All provinces require that security guards possess a license. Most provinces also require that security officers complete a training course. Ontario : Click here

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If I possess a security license from another country or have worked abroad, can I work in security for Fortress Security?

No. You must file a request for equivalency for your security guard license to the relevant office in the province where the job is posted. Once you have obtained your license, you can apply at Fortress Security.

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What types of training programs does Fortress Security provide?

Fortress Security provides continuous training to ensure all guards stay current and qualified in order to provide safe and effective service to our client and to the general public. Our training programs consist of on-going professional development, job-specific training, and skill development training.

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Do I need a special licence to drive Fortress Security Vehicle?

All road employees are trained to drive Fortress Security vehicles. Applicants require a full class license to drive a Fortress vehicle and must have a clear driver’s abstract.

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What if I want to do a specific type of Job, for instance Retail Loss Prevention?

The company has several specific job categories as well as a generalist division Openings in the specific divisions usually have some specific requirements such as experience or training requirements. We offer the division specific training free of charge however it is the employee’s responsibility to obtain the training required. There may be a selection process to go through with the division manager however for the most part it requires an employee to have the job requirement before applying to the division. When you meet with the recruiter, make sure to ask about your specific interests and find out the process for achieving you career specific goals.

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